旧金山深度2日游（旧金山出发，机场接送）

  确认信息

• 提交预订后您将立即收到通过电子邮件预订收据。36小时内，您将收到一封电子确认邮件。旅游需要最少数量的乘客方能成团。因此在出发前两天需要重新确认。如果您想要乘坐飞机参团，请在订机票前与我们联系以确定是否成团。

  使用说明

• 网上预订后，您将会收到一封“确认邮件”（电子票）——内附完整的使用说明，包括目的地的当地电话等。当您确定后，请务必打印该“确认邮件”（电子票），并在旅途中随身携带——这是您已付款的证据。

  政策

• 预定及位置保留

  所有的旅行线路都需提前预定，我们建议您在出发日期前两个礼拜预定。每位旅客需要在预定时付全款。座位根据先到先得的原则分配。

  旅行文件

  旅客必须持有有效的旅行文件（有效的签证），即绿卡，护照，在入境许可，学生签证等。我们不承担个人物品丢失或被偷的责任。

  更改和取消政策

  当您需要取消或更改旅行线路的时候，请立刻通知我们。更改或取消只有在收到此类通知时才有效。顾客因各种原因取消已经确认或待确认的订单，我们将收取相应罚金，罚金的数额与我们收到取消通知的时间有关。

  1.如在出发日(不含当天)超过14天前取消或者改期 - 每人收取25%的罚金

  2.如出发日(不含当天)前8天到14天内取消或者改期 - 团费总额的50%

  3.如出发日(不含当天)前4天到7天内取消或者改期 - 团费总额的75%

  4.如出发日(不含当天)前3天（含）之内 - 团费总额的100%

  5.所有的演唱会票和巴士票不可更改或退款

  6.罚金之外还将收取6%的手续费。

  7.没有使用旅游产品，恕不退款；未参团收取全额款项

  8.旅客必须在退款时出示团票

  9.退款只有在经公司确认后发放

  10.旅行团最少20人成团，我们有权因人数不达要求取消行程并作出全额退款。我们承诺尽最大努力确保旅行按计划实行。

  上车时间及地点

  1.所有旅客必须在出发前30分钟到达。所有旅客必须凭上车许可，团票或在线预定时的确认号上车。

  2.无票或不合法的旅行文件（签证或护照）将不可上车。

  3.出发时间和上车地点将在预定成功后通知。
  

  4.假如旅客有特殊需求，需在特定时间或地点离团，请在订团时通知地接，地接将会与您确认是否能达到您的要求。

  旅行保险

  我们不承担旅行中发生的任何事故。旅客可购买旅行保险。欲知详细信息，请联系我们。

  行程变动
  为改进线路，提高可操作性，或因不可抗力，有必要更改线路时，我们有权改变行程和住宿酒店。旅游旺季时期，或将增派车辆保证满足需求。

  行程取消
  我们保留依照执行要求或不可抗因素而取消行程或改期的权利。一旦行程取消，我们唯有全额退还旅行团款的义务。我们将尽力安排相似的团作为替换。请注意我们没有义务偿付因其他旅行安排事项，如机票改签等造成的罚金。

• SEAT ASSIGNMENT: All seats are pre-assigned with numbers; seat assignment is based on a first come first serve basis after down payment.
• TRAVEL DOCUMENTS: Each passenger must carry a valid travel document. (Valid visa for countries needed) (E.g. Green Card, Passport, Re-Entry Permit, and etc.) Tour operator is not responsible for lost or stolen personal items.
• CANCELLATION OR CHANGE POLICY: All cancellations or changes of date must comply with the following details:
  • 25% of total fee will be charged if cancel or change more than 14 days before departure (not including departure date).
  • 50% of total fee will be charged if cancel or change within 8 to 14 days before departure date (not including departure date).
  • 75% of total fee will be charged if cancel or change within 4 to 7 days before departure date (not including departure date).
  • NO refund, exchange, cancellations or postponements within 3 days prior to departure (not including departure date).
  • All bus tickets and bus tickets are NOT refundable or exchangeable.
  • All refunds will be issued by company check or credit card only. (Absolutely NO cash refund).
  • There is 6% handling fee add-on to the above penalties.
• BOARDING TIME AND PLACE: All passengers must arrive 30 minutes prior to departure time. All passengers must show photo ID and boarding pass or e-ticket for boarding; absolutely no boarding without tickets. Departure time and boarding location will be confirmed after reservation is confirmed.
• TRAVEL INSURANCE: Tour operator is not responsible for any loss of or damage to personal items, or personal injury that may occur on or during the tour. It is optional that passengers to buy travel insurance, for more information, please consult your travel agent.
• RESPONSIBILITY:
  • Tour operator reserves the right to substitute hotels and alter itinerary, withdraw any tour and make any desirable alteration for the convenience of the operation of the tour.
  • Tour operator reserves the right to alter the tour program and itinerary order may be different than displayed online, the tour guide will arrange it accordingly depending on the traffic, hotel arrangement, and attractions opening time, etc.
  • Tour operator reserves the right to cancel the tour prior to departure for any reason. By accepting our policy, the passenger must agree that the tour operator shall hold no responsibilities in itinerary alterations, delays or cancellation strikes, sickness, theft, loss, accidents, weather or any other causes.
  • The tour operator reserves the right to cancel a tour due to not meeting the minimum of 10 passengers' requirement. Liability to such cancellation is limited to full refund of money received by us, and this will constitute full settlement with Tour Department.
  • Tour operator reserves the right to decline to accept or retain any tour member at any reason before or during the tour.
  • All prices are subject to change without prior notice.
  • All itineraries are subject to change without notice.
  • All passengers must obtain a valid passport and all entry / exit visa as required by immigration regulation.
  • Passenger requires to notify the tour operator in advance if they need to depart the tour prior to the end and a voluntary form must be signed.
  • Passenger must be self-reliant; those who require assistance must be accompanied by a friend or relative. Tour operator is NOT able to provide individual assistance for any passenger.
  • Passengers should inform the escort or hotel reception if they are to use the hotel swimming pool. All children should be accompanied by their parents while using the pool. No life guard on premises, swim at your own risk.
  • Passenger(s) are responsible for his or her belonging(s). Tour operator will NOT longer provide services to track or trace any personal item(s).

在线问答