The only reason why I am putting 4 stars on most categories is because you guys really need to point out this tour is with a chinese group. Besides a small mention of a bilingual (english and chinese) tour guide, nothing tells you about that. Now that being said, the tour itself was amazing. Accomodations were all clean, we saw everything described in the itinerary, we had enough time to enjoy each park and the schedule was well planned. My chinese group has also been very inclusive and welcoming which made this tour even better. Finally, our tour guide, Carol, has been spectacular; well organized, more rigorous at the right times, overall friendly, helpful, joyful and smiling. Id take tour guides like her anytime.
Overall I enjoyed this tour a lot but people have to be vary of the hidden costs they charge, especially charging people for a free day or the grand canyon was too expensive and over the actual entry price. I know it's for transport too but when you gather all that money you get more than the overall oil prices. Enjoyed but I am still not satisfied over the prices